Answer product questions. Connect buyers. Move requests forward.
Ilysa helps small and medium-sized manufacturers of complex industrial products serve customers across large catalogs. Your agent answers technical questions, offers the right local contact, sends confirmed support requests, and checks order status through connected systems.
For manufacturers of sensors, HMIs, motors, drives, and industrial components.
Dedicated agent environment · Separate knowledge storage · Configurable workflows
Product knowledge that leads to action.
Combine your documentation, connected systems, and sales network in customer workflows you configure.
Answer technical questions
Help visitors find product information in indexed datasheets, manuals, and website content.
Use your selected product knowledge.
Provide context for customers and distributors.
Review conversations to understand customer needs.
Act on customer requests
Retrieve order information and send support requests through configured workflows.
Connect an order API for current status.
Configure verification checks for sensitive results.
Send contact requests after customer confirmation.
Connect the right people
Offer the relevant sales or support contact based on the customer’s location and your coverage.
Match contacts to assigned territories.
Present contact details in clear cards.
Help customers take the next step.
From a customer question to a useful next step.
Explore the knowledge and workflows behind your agent. Order lookups require a connected system; contact requests require customer confirmation.
Your product knowledge
Manage the documents and website sources that inform your agent’s answers.
Workflows built around your business
Build custom workflows that guide your agent through your processes and connect to the tools your team uses.
Connect your business APIs
Configure external tools with API requests, inputs, and authentication, then test the responses your agent will use.
Your team and their territories
Manage team members and their geographic assignments so your agent can find the right contact for each region.
Your conversations and leads at a glance
See where conversations start on a world map, review visitor activity, and track leads from the first question to a qualified opportunity.
Order information, clearly presented
Show results from your connected order system in structured response cards.
A local contact and a next step
Offer the responsible representative and prepare a contact request for confirmation.
Stay in control of your information.
Choose what your agent knows, what it shares, and who can access it.
Protect your intellectual property
Choose which knowledge your agent can use and keep control of your expertise.
Decide what gets shared
Control which information appears in answers and which is used only for reasoning.
Authenticate users first
Verify users before sharing customer-specific information, such as an order’s status.
A dedicated environment for your agent.
Your agent has its own application deployment, database, and knowledge index. Choose the information it uses and the business systems it connects to.
Separate customer knowledge
Each deployed agent uses separate database and knowledge-storage volumes. Your indexed product content is not pooled into another customer’s knowledge base.
Choose your data sources
Choose the documents and websites your agent uses, or connect your own cloud storage. Delete your data and model at any time.
Configure connected actions
Choose API tools, response fields, and verification checks. Email and connected services receive the information needed for the workflows you enable.
Deployment options include host-based or dedicated model processing. Hosting, file storage, and external services depend on your configuration; we review those data flows with you during setup.
Choose a plan for your AI agent.
Explore the same plans available during subscription setup. Start with your account, add your company details, then choose your subscription and deploy your agent.
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Subscription prices are shown in the listed currency and billing period. Usage charges, including knowledge indexing and Ilysa-hosted storage, may apply in addition. Review your plan and applicable taxes during checkout.
Put your product knowledge to work.
Start with one product family, its documentation, and a customer workflow. Together, we define the sources, integrations, and data boundaries for your agent.
See what an agent can do for your catalog.
Share your company details. We’ll get in touch to discuss your product knowledge, customer workflows, and data requirements.